Terms and Conditions

Welcome to Mathathon!

These “Terms and Conditions”, as operated by Mathathon, shall govern your relationship with Mathathon, including but not limited to, the use of the Mathathon Website (www.mathathonsg.com, the “Website”) to manage your account, bookings, communication, purchases and registration with Mathathon, as well as the use of and attendance at Mathathon. Please read these terms carefully before accessing and/or using the Website.

By accessing and/or using the Website and your attendance at Mathathon, you signify your acceptance and agree to be bound by the Terms. If you do not agree to this, please refrain from using the Website, purchasing a Mathathon class, booking a Mathathon class, and/or attending a Mathathon class.

Mathathon has the rights to amend this information without notice. The Terms may be revised at any time by updating this posting. By using the Website or buying Mathathon Class Packs, booking classes, your communication with Mathathon, and your use of and attendance at Mathathon’s class, you agree to be bound by any such revisions. Parents and students are encouraged to check this document periodically to stay informed of current guidelines.

In addition to the Terms, certain plans, offers, products, services, elements or features may also be subject to additional terms, conditions, guidelines or rules which may be posted, communicated or modified by Mathathon or applicable third parties at any time. Your use of any such plan, offer, product, service, element or feature is subject to those additional terms and conditions, which are hereby incorporated by reference into the Terms, provided that in the event of any conflict between such additional terms and the Terms, the Terms shall control.

For information on the usage of your personal information, please check our Mathathon Privacy Policy.

Class Bookings

Our Mathathon Website enables parents and/or students to reserve, schedule, purchase, access and attend a wide range Mathematics class, ranging from Primary to Secondary (E-math and A-math inclusive) and Junior College.

New students who have never been to Mathathon, attended any Mathathon class or would like to try for a single session, can make a reservation without signing up on the Mathathon Website through the purchase of a single class pass. More information can be found on www.mathathonsg.com.

To enjoy full access to the Website, you will need to sign up either on the Mathathon Website or through our Front Desk in person and make relevant payment before a booking can be made. Bookings can also be made through at our Front Desk in person, or by contacting Mathathon.

We highly recommend that you plan to be at the class fifteen (15) minutes before the start of your class, to allow for any travel challenges, and simply to give yourself the time to check-in and be “class ready”.

Cancellation Policy for Booked Classes

You can cancel your class booking without any charges or loss of classes from your Class Pack up until 48 hours prior to class commencement time for all classes. Should you not cancel class before this time, or simply not show up for the class, a class will be deducted from your active Class Pack or single class purchase.

Cancellations can be made through the Mathathon Website, Live Chat, at our Front Desk in person or by contacting us.

Late Coming and Early Departure

If you are running late for your booked class, we ask that you call us to let us know you are on the way.

Students are strongly discouraged from leaving the lesson before the end of class, unless in an emergency. If an early departure is made by choice, your class will not be returned.

Classes and Class Packs

Purchases of classes or Class Packs can be made online on the Mathathon Website. Alternatively, payments can be made in person. We accept payments via Visa and MasterCard if you make your purchase through the Mathathon Website. We accept payments via contactless payment and Visa or MasterCard Credit Cards if you make your purchase in person. Your Class Pack will initiate on the date of purchase. You can view all Mathathon classes and class prices on the Mathathon Website.

You cannot gift your classes, redeem them for cash, or sell them outside of Mathathon. Any classes or Class Packs that have been purchased anywhere other than Mathathon will not be honoured.

Classes do expire. The expiration dates of your Class Packs can be found under ‘My Subscription' section of the Website. The validity will also be clearly stated on your Class Pack purchase receipt. Promotional Class Packs may also carry different validity periods. We will send an email notification to the address assigned to your profile a month before the expiration of your package.

Purchased classes are only for the use of the individual that purchased the classes. We will send a notification out via email and SMS a month before the expiration of your Class Pack. If, however, you cannot finish your classes within the allotted validity period, Mathathon will allow up to two (2) validity extensions of one (1) month per extension, per package. These extensions must happen when the package is still active within the validity period.

Should your Class Pack expire, we do allow rollover of expired classes into a newly purchased Class Pack, only if this purchase is made within six (6) months after the expiration date of your expired Class Pack. You cannot rollover classes into a Single Class purchase. The validity of rolled over classes will be in line with the stated validity of your newly purchased Class Pack. You cannot rollover a rolled over class

Future class prices are subject to change, however, Mathathon will honour your class or series of classes until the expiration date and no longer. Terms and conditions may vary for limited edition promotional packs. Please refer to your purchase screen for specific details relating to special pack promotions.

All Class Pack purchases are final and non-refundable.

Lost or Damaged Personal Property

Mathathon maintains CCTV at all common areas. Regardless of care taken to avoid loss, Mathathon is not liable or responsible for any damage, theft, loss, or destruction of personal property within Mathathon.

Dispute Resolution

At Mathathon, we do our best to make sure you have a great experience every time. We do acknowledge that from time to time, our expectations don’t align. Should this happen, we hope you will give us the opportunity to try to address any challenge you may be facing at Mathathon. To do that, please e-mail us at enquiry@mathathonsg.com or write to us at Mathathon, The Flow Mall, B1-04 Singapore 428778 Attention: Mathathon. Please include: (1) your name, (2) your address, (3) a description of your concerns, and (4) a description of the specific relief you seek.

Intellectual Property Rights

The trademarks of Mathathon are proprietary to Mathathon and may not be used by you for any reasons other than as expressly permitted by these Terms. All Website content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are property of, or duly licensed to, Mathathon. You have the right to view, electronically copy, and print in hard copy portions of the Website for the sole purpose of making class reservations, purchases, or other personal use.

Unless stated otherwise, Mathathon owns the intellectual property and /or licensing rights subsisting in all worksheets and other study materials distributed or used during the registered course(s), and both the parent and the student are prohibited from copying, reproducing, modifying, distributing, displaying, performing or transmitting in any form or by any means whatsoever (including mechanical, electronic, recording, photocopying or otherwise) the above-mentioned worksheets and other study materials without Mathathon’s prior written permission.

Lastly, Mathathon shall have the right to copy, reproduce, display, distribute, and use any photographs or videos taken of the student during the registered course(s) , as well as any intellectual property produced by the student as part of the registered course(s) such as student’s academic achievements in any form or media at any time, even after the student has withdrawn from the centre.

Warranty Disclaimer and Limitation of Liability

In no event will Mathathon be liable for any direct, indirect, special, or other consequential damages resulting from your use of the Website, or on any other linked/third-party website, your purchase of Mathathon classes, your booking of classes, your communication with Mathathon, and your use of and attendance at Mathathon, including without limitation, any lost profits, business interruption, loss of programs, or other data on your information handling systems or otherwise, including any claims waived by you previously in this agreement even if Mathathon expressly advised of the possibility of such damage.

In addition, all costs incurred as a result of any damage, injury, loss, expense or liability that may be caused to public and/or private property by the student will be paid by the parents/guardians.

Choice of Law

The Terms are governed by the laws of Singapore.

If you have any questions about these Terms you can reach us at enquiry@mathathonsg.com.

All terms and conditions are subject to change.